Coronavirus (COVID-19) Updates

We are back open 7 days a week

We have returned to our regular opening hours 7 days a week:

Monday - Saturday: 09:00 - 17:30
Sunday: 10:00 - 16:00

Please observe social distancing guidelines in store and make use of hand gels where required.
Appointments are no longer required, with delivery to your room of choice now also available as part of our free delivery & setup service. If you would prefer we deliver to just your door this is also an option.
Peak hours are 11am-3pm if you are looking to avoid the rush in store. 

Below are previous updates from June 2020 or earlier:

Update 19/06/2020

Following the latest Welsh Government advice we can confirm that we will be opening with our regular hours from Monday 22nd June. We will be open 9am - 5:30pm Monday to Saturday, and 10am - 4pm on Sundays. (We were open by appointment only before Monday 22nd June)

We have created a partial one way system in store to avoid pinch points, with 2m markings around the store. Gloves and hand wash is available at our front door with disinfectant used to cleanse furniture that has been tested.

We are primarily delivering to front doors only, however common sense is being used so we are not leaving furniture outside for customers not in a position to carry it inside themselves. We will discuss the options with each individual customer and do what is best for both parties.

Children can shop with parents in store but please keep them close by and move as one household group around the store.

If you would like to make special arrangements to visit the store when it is empty then please contact us and we will see what we can arrange. Due to the nature and size of the store it is never crowded, and we will take steps to limit numbers if necessary. 

We still have a large selection of in stock mattresses and beds for next day delivery, with all other furniture items returning to more normal delivery lead times. 

For any further information please use our Contact Form or Facebook Messenger.

 

Update 01/06/2020

Due to a number of customers contacting us, in some cases as an emergency, with a need for beds, mattresses & furniture during this very difficult time we would like to let you know our store is still closed, however, we have taken the decision to offer a personal private appointment only system.

This will be carried out in a safe and professional manner thus ensuring the client and our staff member can remain at a 2mtr+ safe distance at all times to ensure everybody's safety.

Appointments will be booked as per a mutually agreed time slot and will be available 7 days a week.

If you wish to book an appointment please direct message us on here, email us at office@coastroadfurniture.co.uk, or give us a call on 01244 830308 (although not permanently staffed).

You can also purchase through our website, with in stock beds & mattresses available with next/same day delivery:
In Stock Mattresses:- https://coastroadfurniture.co.uk/collections/in-stock-mattress

In Stock Divan Beds: - https://coastroadfurniture.co.uk/collections/in-stock-beds-free-delivery-setup

Outstanding orders:

We are aware of a number of outstanding orders placed in and around Feb/March 2020. The majority of manufacturers returned to work as of today and we are due to start receiving deliveries as soon as tomorrow (Tues 2nd June), with the majority commencing deliveries as of the 8th June. We will be in touch as soon as we have your outstanding order to arrange delivery or to hold if you are isolating.

 


Many thanks to all our customers and please everyone-
Stay Safe

 

Update (22/05/2020)

Our store remains temporarily closed as we begin the process to reopen. We have no firm date yet but are readying ourselves for the new normal. In the meantime we have select options available.

Visit by Appointment - We can open our store by appointment for select needs. Whilst we an not expecting a purchase these appointments are not for a browse to pass the time, please consider how essential this visit is. To arrange such a visit please use our contact form

Online Purchases - Working with our suppliers we now have a large stock of Mattresses and Divan Beds available from stock. These can be purchased online with contactless doorstep delivery. This is available on next day delivery, or even same day if ordered early enough.

Our emails are constantly monitored so if in doubt please do contact us and we we endeavour to help where we can. 

A large proportion of our suppliers are looking to restart deliveries from the 1st June. Any customer awaiting a delivery from pre-Corona will be contacted as soon as we have your furniture with your options. We are happy to deliver as soon as possible, or to hold your furniture if you are self isolating. 

As always, stay safe and look out for each other. 

In Stock Mattresses:- https://coastroadfurniture.co.uk/collections/in-stock-mattress

In Stock Divan Beds: - https://coastroadfurniture.co.uk/collections/in-stock-beds-free-delivery-setup

 

 

Update (05/05/2020)

Hello, we hope you are all keeping well and safe in these trying times. Our store remains closed with the hope of an update after the latest government advice this coming Sunday.

In the meantime we are now able to offer doorstep non-contact deliveries on selected items. This is primarily for in stock mattresses although other stock items may be available on request. We can still be contacted by email and through our website contact form, which we are usually able to reply to within the hour.

Please be aware that these are deliveries to your doorstep only, we will not be able to enter your house for the time being. Deliveries will be made wearing masks and gloves but this is not foolproof protection so please be aware if you are particularly vulnerable or believe you may have the virus yourself.

If You Are Waiting On An Old Delivery From Us - The majority of manufactures remain closed so if we were unable to get your furniture before the 23rd March then unfortunately we still won't have it (for this we are truly sorry). 
We are aware we are holding furniture for some customers from before the 23rd March so if you are now ready please contact us and we'll see what we can do, again this is doorstep delivery only though. 

General Notice - We are still able to deliver further items in exceptional circumstances. Please get in touch in an emergency, or if you are a key worker in need of help

 

 

Update (28/03/2020)

Our Connah's Quay store remains temporarily closed, and will remain closed until the best advice suggests it is safe and sensible to open again. Our emails are still monitored (contact us) and where we can help we will help.

Legally we are still allowed to open our store and/or take online orders. We are also allowed to deliver these orders to peoples homes. In the current climate that does not seem sensible at all so we took the decision to shut all operations for now.

As it turned out many manufactures are now also closed so any made to order orders would not turn up until an unknown time. We are aware that some larger stores are still taking online orders without telling their customers of a now likely 12+ week wait - please be aware of this as they are assuming you are aware and not informing themselves.

As always stay safe, stay home, and look out for each other.  

 

 

Update (24/03/2020) - To Confirm

In light of the recent government guidelines, which although exempts home retail stores, for the safety and well-being of our staff and our loyal customer base we will be temporary closing our Connah's Quay store until further notice.

We are currently liaising with all customers expecting a delivery in the near future to gather their thoughts. If they are happy, and it is safe & sensible to do so we will continue to deliver where we can.

We are working to divert our calls so we can continue to answer them, but for now the best means to contact us is email or Facebook messenger (office@coastroadfurniture.co.uk)

If we can assist you in any way in these difficult times please do get in touch, stay safe, and look after those around you.

The Coast Road Furniture Team

 

 

Update (23/03/2020) - 8:45PM

With the latest government guidelines we are sorry to say Coast Road Furniture is now closed to the public. Core staff will be in store on Tuesday 24th to liaise with customers and prepare the store for prolonged shutdown. Beyond this we are likely to move to email only contact from home. If you are expecting deliveries from us in the future we will be in touch imminently to discuss options.

Thank you for your continued support at this difficult time, look out for each other, stay safe, and we look forward to seeing you later in the year

Coast Road Furniture Team ❤

 

 

Update (22/03/2020)

We are currently still open, with social distancing required in store. If you feel unwell we please ask that you do not enter for the safety of our staff. If you are expecting a delivery from us please do contact us if you feel unwell.

If you are uneasy about our delivery team entering your home then please do tell us, if required we are happy to hold your furniture in store until it is safe to deliver, even if this is to be many months in the future. Your furniture will be held in a secure location, this of course is for free. 

Our online purchases are currently disabled due to the ever changing nature of the situation. Please contact us if you require a urgent purchase.

 

 

Original

We'd like to say a massive thank you to all who have called in store recently, in these uncertain times it can be a worry for small family run companies and it's been lovely to see you all still remembering us.

Whilst taking every precaution possible to help stop the spread of the virus, following all hygiene guidelines, we will remain open for the time being with our regular hours 7 days a week.

We'd ask that any person feeling unwell to err on the side of caution and consider delaying your visit to the shop. Our website is regularly updated with a selection of items held in stock for immediate free delivery should you wish to browse from home.

In these times it's important to look after each other, family, friends, neighbours, local businesses, everyone. If you have any special requirements then please get in contact and we will help in any way we can.

Many thanks,
Coast Road Furniture Team

 Currently: Opening Mon 22nd June - Email and Social Media will remain monitored

 Contact Details - HERE