Coronavirus (COVID-19) Updates

General Notice - We are still able to deliver stock items in exceptional circumstances. Please get in touch in an emergency, or if you are a key worker in need of help

Update (28/03/2020)

Our Connah's Quay store remains temporarily closed, and will remain closed until the best advice suggests it is safe and sensible to open again. Our emails are still monitored (contact us) and where we can help we will help.

Legally we are still allowed to open our store and/or take online orders. We are also allowed to deliver these orders to peoples homes. In the current climate that does not seem sensible at all so we took the decision to shut all operations for now.

As it turned out many manufactures are now also closed so any made to order orders would not turn up until an unknown time. We are aware that some larger stores are still taking online orders without telling their customers of a now likely 12+ week wait - please be aware of this as they are assuming you are aware and not informing themselves.

As always stay safe, stay home, and look out for each other.  

Update (24/03/2020) - To Confirm

In light of the recent government guidelines, which although exempts home retail stores, for the safety and well-being of our staff and our loyal customer base we will be temporary closing our Connah's Quay store until further notice.

We are currently liaising with all customers expecting a delivery in the near future to gather their thoughts. If they are happy, and it is safe & sensible to do so we will continue to deliver where we can.

We are working to divert our calls so we can continue to answer them, but for now the best means to contact us is email or Facebook messenger (office@coastroadfurniture.co.uk)

If we can assist you in any way in these difficult times please do get in touch, stay safe, and look after those around you.

The Coast Road Furniture Team

 

Update (23/03/2020) - 8:45PM

With the latest government guidelines we are sorry to say Coast Road Furniture is now closed to the public. Core staff will be in store on Tuesday 24th to liaise with customers and prepare the store for prolonged shutdown. Beyond this we are likely to move to email only contact from home. If you are expecting deliveries from us in the future we will be in touch imminently to discuss options.

Thank you for your continued support at this difficult time, look out for each other, stay safe, and we look forward to seeing you later in the year

Coast Road Furniture Team ❤

 

Update (22/03/2020)

We are currently still open, with social distancing required in store. If you feel unwell we please ask that you do not enter for the safety of our staff. If you are expecting a delivery from us please do contact us if you feel unwell.

If you are uneasy about our delivery team entering your home then please do tell us, if required we are happy to hold your furniture in store until it is safe to deliver, even if this is to be many months in the future. Your furniture will be held in a secure location, this of course is for free. 

Our online purchases are currently disabled due to the ever changing nature of the situation. Please contact us if you require a urgent purchase.

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We'd like to say a massive thank you to all who have called in store recently, in these uncertain times it can be a worry for small family run companies and it's been lovely to see you all still remembering us.

Whilst taking every precaution possible to help stop the spread of the virus, following all hygiene guidelines, we will remain open for the time being with our regular hours 7 days a week.

We'd ask that any person feeling unwell to err on the side of caution and consider delaying your visit to the shop. Our website is regularly updated with a selection of items held in stock for immediate free delivery should you wish to browse from home.

In these times it's important to look after each other, family, friends, neighbours, local businesses, everyone. If you have any special requirements then please get in contact and we will help in any way we can.

Many thanks,
Coast Road Furniture Team

 Currently: Closed - Email and Social Media will remain monitored

 Contact Details - HERE