News & Guides — Customer Care
Will a Chesterfield Sofa Fit Through My Door?
Posted by Andy Hughes on
Chesterfield sofas can be surprisingly difficult to manoeuvre through narrow hallways and tight corners. Learn how to check your access route and when to request our free local access survey.
Are Mattress Sleep Trials Worth It? The Pros and Cons
Posted by Andy Hughes on
Sleep trials can be valuable, especially when buying a mattress without trying it first, but they are not automatically free, unrestricted or the best option for every customer.
Read more in our blog.
Sleeptember 2026: Sleep, Menopause and a More Comfortable Bedroom
Posted by Andy Hughes on
Discover the focus of Sleeptember 2026 and practical ways to create a cooler, calmer and more comfortable sleep environment during menopause.
Does a New Sofa Need Breaking In? Why New Sofas Can Feel Firmer
Posted by Tom Hughes on
Does your new sofa feel firmer than the one you tried in the showroom? Many sofas soften slightly as their cushions and upholstery settle with normal use. We explain what to expect from a new sofa, how different cushion fillings behave and when a change in comfort may be worth investigating.
Sleepmaxxing & Orthosomnia: Are We Trying Too Hard to Sleep Better?
Posted by Tom Hughes on
Sleep trackers, bedtime routines and the latest sleep hacks promise to help us rest better, but can we become too focused on achieving the perfect night's sleep? We explore sleepmaxxing, orthosomnia and why sometimes getting back to the basics of comfort, routine and relaxation may be more helpful.